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HCM 0220 - HEALTHCARE QUALITY MANAGEMENTMinimum Credits: 3 Maximum Credits: 3 This course will cover a broad focus of both the philosophy and process of Continuous Quality Improvement (CQI) and the challenges of implementation and institutionalization will be addressed using examples from a variety of health care organizations including primary care, public health departments, and academic health centers. This course will also cover the subjects of operations management, organizational behavior, and health service delivery with a focus on practical application and exploring significant contributions from leading health care quality professionals. This course covers current issues for the health care manager and will include discussions on Implementation Science, Lean Six Sigma, and understanding Variation, Tools and Data Sources for CQI in Health Care. Course Discussions will also include the Quadruple Aim of heath care and the impact of CQI; how public health has institutionalized CQI to ensure quality health in our communities, and how CQI has been more broadly adopted to improve care for those most vulnerable populations in the U.S. as well as in low and middle income countries. This text used for this course will allow a greater focus on practical applications and the opportunity to incorporate many contributions from leading health care quality. This course will include extensive citations and detailed examples to help students understand the rationale and the most research and practical evidence available that provides the underpinning of the new techniques described. Academic Career: Undergraduate Course Component: Lecture Grade Component: LG/SNC Elective Basis
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